Quality Update: Quality Management System ISO/IATF16949 2023 Surveillance Audit is next week.  March 14-17, the SGS Auditor will be in Sheboygan for the in-person audit.  This surveillance audit also includes MMD. Production team members are being scheduled for HSI computer-based training to refresh on what is this audit all about and the handling of Nonconforming Product.  If you are Shift Trainer working with new employees, please take time to view these two HSI topics with the new them.   Customer Complaints Latest customer complaint:  P2875  - SMR-US reports receiving 4 parts showing “phantom etch” on the glass.  This is a repeat complaint that took place in 2019.  See the Quality Alert posted 3/2/23 for pictures and details.   P2839 – SMR-US January Supplier Performance Report rated Muth Mirrors as “Unsatisfactory” due to late deliveries that caused a line shutdown at SMR-US that caused a line shutdown at GM.  Our parts being...